Service
Corporate Strategy
Guided by the lighting requirements of spatial scenarios, we provide “customized, small-batch, fast delivery and diverse products and services " to high-quality projects from both domestic and overseas markets, thereby creating an ideal lighting space for end-customers.
Services and Empowerment Covering the Entile Lighting process
Digital Service System
HC Components has made significant investments in information technology, establishing a digital management system that covers the entire business chain. This ensures efficient and refined service implementation across all stages, from customer demand coordination to internal workflow management, production and supply, and order fulfillment.
COLORS Online Store
Make B2B Deals as Simple as Amazon!
Marketing Material Supports
We provide customers with free marketing materials support, such as product Catalogue and Demo box.
The corresponding free quantity is obtained according to the annual procurement volume.
Customized Product Support
We offer customers differentiated product customization and development services,
and provide support in terms of time efficiency, fees, MOQ requirements, etc.
HC Components in DIALux
COLORS is a Silver Member of DIALux. All product 3D models and IES files are readily available for immediate use.
Lighting Design Support
HC Components has a professional lighting design team, key projects to provide pre-design planning - mid-term selection simulation, post-installation and commissioning of professional support.
On-site Technical Service
For key projects, we can cooperate with designers and engineers to deepen the pre-sale product application program.
8 Application Spaces & 1000+ High Quality Projects
HC Components provides lighting solutions for VILLA & MANSION, BOUTIQUE OFFICE, HOTELS & CLUBS, RESTAURANT & BAR, COMMERCIAL, ART & CULTURE, HEALTH & RECREATION, OUTDOOR and KEY PROJECT, with over 1,000 premium projects successfully delivered.
24-HOUR SERVICE
Customer Foremost and Service-oriented Principles
Respond Quickly to Customer Feedback and Problem-handling within 24 Hours
Offer a Stable After-sales Service Team and Exclusive Service Personnel to Provide Efficient Service
Provide Experienced Technician Support and Installation Guidance
